Thank you for your interest in our homepage and our services.
We care about the health of our patients. Therefore, the protection of your personal data when using our internet offers is of particular importance to us. With the following declaration we comply with our legal obligation to inform you about the storage of data, the type of data, its purpose and our identity. We also inform you about the first transmission and the type of data transmitted.
You can reach our responsible data protection officer at:
Dr. Markus Schneider Flotowstraße 3
1. Subject of data protection
The subject of data protection is personal data. This is information relating to an identified or identifiable natural person. This includes, for example, name, address, date of birth, e-mail address but also usage data such as the IP address of a computer.
2. Automatic anonymous data collection, processing and use
We automatically collect, process or use non-personal information that your browser sends to us. This information includes:
- Browser type/version
- Operating system
- Referrer URL (source of a link)
- Time of the server request
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal device and enable us or, if applicable, a partner company to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.
4. Initiated personal data collection, processing and use
In principle, the collection or transmission of personal data is not necessary for the use of our Internet pages. Your personal data will only be processed or used if you provide your personal data voluntarily. This may be necessary in the following cases:
4.1 Inquiries / date bookings / contract fulfilment
We collect and process your personal data to the extent necessary in each case, insofar as you provide them to us in connection with inquiries, date bookings, contract-related inquiries or other individual transactions.
We use the data provided by you to fulfil our contractual obligations towards you and to process the contracts conclu- ded between us and you. It may be necessary to pass on your personal data to companies that we use to provide the service or process the contract.
If you register for a newsletter (only if offered), we will use your email address for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time. If you would like to receive our newsletter, we need a functioning email address assigned to you, the validity of which we check during the registration process by means of a confirmation email.
4.3 Transfer to state institutions and authorities
We only pass on data to state institutions and authorities entitled to receive information within the framework of legal obligations or on the basis of a court decision.
4.4 Legal bases
If and to the extent that the data protection basic regulation applies to our data processing, the legal basis of the pro- cessing is
a) the fulfilment of contractual obligations on our part towards the person concerned (Art. 6 para. 1 b) DSGVO
b) the consent of the data subject (Art. 6 para. 1 a) DPA
c) the fulfilment of statutory collection and retention obligations, in particular for tax purposes (Art. 6 para. 1 c) DSGVO
5. Rights of the data subjects
We would like to use your data to be able to inform you about our services and products and to ask you about them if necessary. You have the right to request confirmation as to whether or not data in question is being processed and to receive information about this data and to receive further information and a copy of the data in accordance with Art. 15 DSGVO. You have accordingly. Art. 16 DPA, you have the right to request the completion of data concerning you or the correction of incorrect data concerning you. Under Art. 17 DSGVO, you have the right to demand that data concer- ning you be deleted immediately, or alternatively, under Art. 18 DSGVO, to demand that the processing of the data be restricted. You have the right to demand that the data concerning you which you have provided us with be received in accordance with Art. 20 DSGVO and to demand that it be passed on to other responsible parties. You also have the right to lodge a complaint with the competent supervisory authority pursuant to Art. 77 DSGVO.
6. Right of withdrawal
You have the right to revoke consents granted in accordance with Art. 7 Para. 3 DSGVO with effect for the future. If the revocation takes place during an ongoing business transaction, the deletion will take place immediately after its completion. Further legal obligations to delete or block data remain unaffected by this.
7. Right of objection
You can object to the future processing of data concerning you at any time in accordance with Art. 21 DSGVO. In par- ticular, you may object to processing for the purposes of direct advertising.
8. Technical and organisational measures
We will take the technical and organizational measures necessary to ensure the implementation of the regulations on data protection, provided that the effort is in reasonable proportion to the intended protection purpose. When communicating by email, we cannot guarantee complete data security, so we recommend that you send confidential information by post or use encryption.
For all questions concerning data protection, please contact the address given in the provider identification of our website (“Legal Notice”).
9. Jameda seal and widget
Seals or widgets of jameda GmbH, St. Cajetan-Straße 41, 81669 Munich, Germany, are integrated into our website. A widget is a small window that displays variable information. Our seal also works in a similar way, i.e. it does not always look the same, but the display changes regularly. Although the corresponding content is displayed on our website, it is retrieved from the jameda servers at that moment. This is the only way to always show the current content, especially the current rating. To do this, a data connection must be established from this internet page to jameda and jameda receives certain technical data (date and time of the visit; the page from which the query is made; internet protocol address (IP address) used, browser type and version, device type, operating system and similar technical informati- on), which is necessary for the content to be delivered. However, this data is only used to provide the content and is not stored or used in any other way.
With the integration, we pursue the purpose and the legitimate interest to present current and correct contents on our homepage. The legal basis is Art 6 para. 1 f) DSGVO. We do not store the above-mentioned data due to this integrati- on. Further information on data processing by jameda can be found in the data protection declaration on the website
10. Doctolib appointment booking system
To ensure optimal appointment management we are using Doctolib's appointment management system. Doctolib offers us a modern calendar system on the one hand and on the other hand offers our patients an easy way of booking appointments online at https://www.doctolib.de/ . Doctolib GmbH (Mehringdamm 51, 10961 Berlin)is working for us as a so-called data processor.
When booking an appointment, the following data is entered into the Doctolib calendar: name, first name, date of birth, address, phone number, e-mail address, family doctor, health insurance status, referring doctor, reason for visit and appointment history. Doctolib has no insight into which doctor you are being treated by. Only your doctor has this information.
Your data will only be collected for the purpose of appointment booking, just as it has been done by us in the past. The legal basis for the processing
of your data is art. 6 I b) GDPR (the treatment contract), art. 6 I a) GDPR (consent for appointment reminders by SMS and e-mail) and art. 9 II h) GDPR (the purposes of health care).
Doctolib does not pass on data to third parties for commercial purposes. Doctolib is bound to confidentiality just like your doctor. An exemption
from doctor-patient confidentiality is not necessary.
According to the GDPR you have the right to information, correction, data transfer, deletion or blocking of your personal data at any time. You
can, if relevant, object to the processing or revoke any consent you may have given. You also have the right to complain to a competent supervisory
11. Use of Google Analytics
a) This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before this happens. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the internet.
b) The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google.
d) This website uses Google Analytics with the extension "_anonymizeIp()". This enables IP addresses to be further processed in a shortened form, thus excluding the possibility of personal references. If the data collected about you contains a personal reference, this is immediately excluded and the personal data is immediately deleted.
e) We use Google Analytics to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f DSGVO.
http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, and the data protection declaration: http://www.google.de/intl/de/policies/privacy.
g) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My Data", "Personal Data".
12. Integration of Google Maps
a) On this website we use the offer of Google Maps. This enables us to display interactive maps directly on the website and enables you to use the map function conveniently.
b) By visiting the website, Google receives the information that you have called up the corresponding subpage of our website. In addition, the data mentioned under § 3 of this declaration is transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in at Google, your data will be assigned directly to your account. If you do not wish to be assigned to your profile on Google, you must log out before activating the button. Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have a right of objection to the creation of these user profiles, whereby you must contact Google to exercise this right.
10719 Berlin (corner of Grolmanstraße)
Phone: 030 322 92 33 22
Fax: 030 322 92 33 33
Telephone Dental Medicine:
Phone: 030 322 923 120
Monday: 8:00 to 20:00
Tuesday: 8:00 to 20:00
Wednesday: 8:00 to 20:00
Thursday: 8:00 to 20:00
Friday: 8:00 to 16:00